Privacy Policy
Idea Verge website is owned by IDEA VERGE, which is a data controller of your personal data.
Welcome to Idea Verge. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Australia), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR), where applicable. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information directly from you when you engage with our services or visit our website. The types of personal information we may collect include, but are not limited to:
Full Name
Email Address
Phone Number
Company Name
Job Title
Billing and payment information
IP address and browser details (collected automatically)
Information related to services requested or inquiries made
Information required to deliver agreed services or outcome
Additionally, we may collect non-personal data, including usage statistics, which do not identify you.
2. How We Collect Data
We collect personal data through:
Online forms (e.g., contact forms, consultation requests)
Email communications
Cookies and tracking technologies
During consultation calls and workshops
Third-party services (where consent is provided)
3. Purpose of Information Collection
We collect and use personal data for the following purposes:
To provide and improve our services
To respond to inquiries and provide customer support
To provide you agreed services and deliverables
To personalize your experience on our website
To process payments and manage billing
To send important service updates and communications
For internal business purposes, such as data analysis and research
4. Data Handling and Storage
We ensure your personal data is handled securely and stored in compliance with Australian and GDPR regulations. All information is stored on secure servers and protected by appropriate security measures, including encryption, firewalls, and access controls.
5. What We Share
We do not sell or rent your personal data to third parties. However, we may share your information with:
Trusted third-party service providers who help us operate our business (e.g., payment processors, CRM systems)
Third-party vendors who may partner with Idea Verge to provide you services (e.g. Microsoft, Amazon, Google, Salesforce)
Legal or regulatory bodies when required by law
Consultants or contractors working with Idea Verge, bound by confidentiality agreements
All third-party providers are required to maintain the same level of privacy protection as per Australian and GDPR regulations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once personal data is no longer needed, we will securely delete or anonymize it.
7. Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Secure socket layer (SSL) encryption
Regular security audits and updates
Restricted access to personal data
Secure data transmission and storage practices
However, no data transmission over the internet can be guaranteed as completely secure, and you use our services at your own risk.
8. Your Rights Under GDPR
If you are located in the European Union, you have the following rights under GDPR:
The right to access your personal data
The right to correct inaccurate or incomplete data
The right to request deletion or restriction of processing
The right to data portability
The right to object to data processing, particularly for marketing purposes
The right to withdraw consent at any time
You can exercise your rights by contacting us using the information provided in the “Contact Us” section below.
9. Feedback and Complaints
If you have any concerns or complaints about our privacy practices, you can contact us directly at ideaverge@outlook.com. We are committed to addressing and resolving all privacy concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or the relevant data protection authority in your jurisdiction under GDPR.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed of any updates. By continuing to use our services after changes are posted, you accept the revised policy.
11. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website, monitor site performance, and understand usage patterns. You can control or disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our site.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Idea Verge
Email: ideaverge@outlook.com